Analysing the customer satisfaction of microfinance instituition using servqual method

Kumar, Aman2024-09-112024-09-112024-05http://hdl.handle.net/123456789/3659enMicrofinance institutions (MFIs)SERVQUAL frameworkPractical recommendationsDISTDS1319MSAnalysing the customer satisfaction of microfinance instituition using servqual methodThesis