A customer loyalty framework for independent mid-market hotel sector of Jharkhand, India

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Date
2017-03
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Publisher
Indian Institute of Technology (Indian School of Mines) , Dhanabd
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Keywords
Hotel industry in India, Financial control, Three dimensional approach of loyalty, Switching costs, Service quality measurements, MS, Ph.D
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http://hdl.handle.net/123456789/900
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Bibhas Chandra