A customer loyalty framework for independent mid-market hotel sector of Jharkhand, India

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dc.contributor.authorJana, Abhisek
dc.date.accessioned2017-11-22T09:52:42Z
dc.date.available2017-11-22T09:52:42Z
dc.date.issued2017-03
dc.identifier.urihttp://hdl.handle.net/123456789/900
dc.language.isoenen_US
dc.publisherIndian Institute of Technology (Indian School of Mines) , Dhanabden_US
dc.subjectHotel industry in Indiaen_US
dc.subjectFinancial controlen_US
dc.subjectThree dimensional approach of loyaltyen_US
dc.subjectSwitching costsen_US
dc.subjectService quality measurementsen_US
dc.subjectMSen_US
dc.subjectPh.Den_US
dc.titleA customer loyalty framework for independent mid-market hotel sector of Jharkhand, Indiaen_US
dc.typeThesisen_US
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